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GUEST PERSPECTIVE
Why Willing Volunteers Still Don’t Show Up: How youth music programs can turn goodwill into support

Kathleen Staten, Founder, Your MBA Friend Consulting

09-02-2026

Last month, my daughter’s choir director needed parents to take tickets to the year-end concert. I had been a choir singer and director myself, so I know the invisible work it takes to put students on a stage. When the request came, I wanted to be the kind of parent who showed up.

Then, my week got overwhelming. By the time the concert arrived, I was no longer deciding between helping and not helping. I was deciding which responsibility would boil over first if I took my attention off it.

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